Help center
Frequently asked questions
Clear answers for shopping BB's Corner Shoppe, joining the Buyers Club, and getting support from Jared's Den.
Orders and shopping
How do I place an order?
Choose the products and options you want, add them to your cart, then complete checkout. Your order is confirmed after payment is approved.
Do I need an account to shop?
You can browse the shop freely. An account gives you one place to manage your Buyers Club membership and store-credit balance.
How does simple jar pricing work?
Our pantry staples use one straightforward price by jar size: 4 oz is $3, 8 oz is $5, 16 oz is $10, 32 oz is $15, 64 oz is $20, and 1 gallon is $25. A simpler system reduces overhead and helps keep useful goods within reach for our community.
Can I change an order?
Contact us as soon as possible. We will help when the order has not yet entered packing or fulfillment.
Shipping and delivery
How are shipping costs calculated?
Available shipping options and their costs are shown at checkout before you pay. Rates reflect the destination and the package being shipped.
When will my order ship?
Orders are packed by hand after payment is confirmed. We will send order updates as fulfillment moves forward.
Do Buyers Club members receive shipping benefits?
Yes. Eligible Buyers Club orders receive free nationwide shipping, with local delivery available where the service applies.
BB's Corner Buyers Club
What is the Buyers Club?
The BB's Corner Buyers Club is our annual membership for customers who want more value from the things they already buy.
What benefits come with membership?
Members receive 50% off their first eligible purchase, 5% cash back in store credit, revolving annual sales, free nationwide shipping, and free local delivery where available.
Where can I see my membership and store credit?
Sign in to your account to review your membership, available benefits, and store-credit balance.
Help and product care
What if an order arrives damaged or is not right?
Please contact us before sending anything back. Include your order details and photos when helpful, and we will work with you on the next step.
How are payments handled?
Online payments are processed securely through Square. Jared's Den does not store your full card details.
Do you take custom-work requests?
Yes. Visit our Customs page to tell us what you have in mind, and our team will follow up.
Still need a hand?
We're here to help.
Send us the details and the Customer Service team will point you in the right direction.
Contact Customer Service